This unique time has seen the travel industry turned upside down

The road to recovery seems never-ending at times but we remain confident. We continue to navigate both complex and interesting times across all businesses, industries, and sectors – all over the world – and this unique time has seen the travel industry, turned upside down. However, human nature and the need to survive enables us to learn and to adapt. The global pandemic has given valuable learnings and the travel industry is taking note. We are seeing many positive changes in the travel sector.

With new rules, new expectations, and new concerns, roles have changed. We know that Travel Manager duties are evolving; Procurement Teams are looking to new solutions; TMCs need to enable up-to-date information like never before; Travel Agents are adding apartments to portfolios; and business travellers generally – while many are keen to travel, employers remain cautious in approving travel plans. Across the board, there are both uncertainties and opportunities – and a general rule that processes are more complex and time consuming than pre-pandemic.

Access to information is paramount, for many reasons. Guests need to be confident their accommodation is open and ready for their stay. Our personal account managed service ensures guests arrive and are greeted or can access the apartment, as expected. Between us and the apartment supplier, we can be available 24/7, giving peace of mind and reassurance. Experts like TAN are here to make booking apartments easy. 

Duty of Care is a growing concern and is high on the list of priorities for Travel Managers and Travel Buyers. TAN has responded in several ways and continues to evolve, to provide for our clients changing needs.

We are listening and acting. Travel bookers can easily identify ISAAP accredited serviced apartments on our platform, an accreditation which provides clarity and reassurance; we have expanded the Covid section in our property upload section to ensure suppliers comply with our standards; we can provide bespoke reporting, giving Travel Bookers clarity on where employees or guests are staying; and we continue to work closely with our supplier network to meet the growing demand for high quality, serviced apartment accommodation, around the world.

The Serviced Apartment sector is growing. Interestingly, the global pandemic has raised the visibility of the serviced apartment and its many benefits. Millennials favour this style of accommodation for both business and leisure stays, and the trend is catching on. Employees are beginning to demand access to apartments through work, aside from the traditional hotel offering. And we know that many corporates insist on apartments for stays over 5 nights. This makes absolute sense – the apartment provides the home from home environment a hotel simply cannot compete with.

Hotels are not blind to the trend, many are planning and changing the accommodation experience on offer, looking to meet new expectations in how guests want to stay. With the likelihood that business trips will be less frequent, but last longer – the apartment is only going to experience more demand. The aparthotel offering is becoming more widely available – it’s a popular choice for many, with facilities often including co-working spaces, bars, restaurants, and gyms.
Save time, search once. Our website provides access to a global network of apartments – bringing them all together in one place, making it easy to find and compare apartment options.

We have grown our network of global accommodation providers. We now have over 46,000 professionally managed serviced apartments, in towns and cities all over the world – and our account managed service suits clients and guests looking for confidence and reassurance in making the right booking choice.

We look forward to helping you in the future. We have the knowledge, experience and global coverage to make this easy for you – whether you book for yourself, your team or for the business as a whole.


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